Welcome Back Allan and Denise

The Barclays recently returned from an extended trip overseas. An enthusiastic supporter of the X-Clubs concept before leaving, Allan was nevertheless apprehensive about configuring X-Clubs. A short TeamViewer session was all it took. Here are Allan's comments in an e-mail sent soon afterwards:

Firstly, thanks so much for your time today, Mike. You were very patient.

I am confident we can survive, the reason being you have all made it so darn simple. Why was I so worried?

It is very exciting.

Also, Mike, one of our dealers now knows how to use the dealing machine as an X-Club member. She even said "I think I can remember that - and won't even have to write it down!"

Once again, thanks a lot.

Allan Barclay
Head of Communities
Fairfax Editorial Services